Safety During Times of Crisis: How to Improve Workplace Safety During a Crisis
Most people often forget about safety in times of crisis, which can easily make an already difficult and stressful situation even worse. However, regardless of the situation, both the employer and employees still have responsibilities as far as safety is concerned. Employers should always focus on providing a safe work environment that’s free of recognized hazards. This can be achieved by maintaining regulatory compliance programs at all times.
Today, the coronavirus pandemic is making rounds and has wreaked havoc on the economy which is likely to be felt for years. Although the virus is far from over, most businesses are reopening to resume their usual operations and are looking for ways to ensure smooth operations without putting workers and customers at risk.
Here, you’ll learn how to manage different situations (in this case, the COVID-19 pandemic) so that safety doesn’t take a backseat and make things worse.
Even the most experienced and professional workers can be affected by crises. It can affect what and how they think, respond, and act. The situation can easily cause inappropriate behaviour. All eyes tend to look at leadership to provide a solution to whatever crisis they’re experiencing. It’s essential to have strong, emotional leadership that’s better able to deal with the situation. The leaders should never allow emotions to take over and dictate their reaction, lest the workers and clients will lose their trust in their ability to lead through the crisis. It’s important for the management to ensure employees understand their responsibilities and that they practice patience throughout the battle.
Lack of communication from the management during times of crisis can make the workers and clients feel like they’re in the dark. Rumours and false information usually spread like wildfire during crises. This can easily spark negative responses and strong emotions, which is the last thing needed during a crisis. Therefore, it’s important to have a communication process to ensure the workers and the community get the correct information in a timely fashion. You can select a small committee designated to disseminate information and handle any questions and possible doubts. This will give employees and clients a sense of comfort and will only go with the information provided by the committee.
With the current COVID-19 pandemic, navigating workplace safety requires more emotional intelligence. Your employees and customers need more direction now than they probably normally would. This demands that you implement a safety program that provides the workforce and customers with something they can rely on to be consistent, which makes the situation less stressful.
Since the crisis may not subside anytime soon, the best organisations can do is follow available guidelines as cautiously as possible as business conditions change in response to COVID-19 pandemic. You need to develop workplace safety measures in conjunction with local and federal laws, orders and directives. For instance, you can install queueing barriers in your workplace today to help enhance social distancing hence prevent the transmission of the virus.
When the pandemic subsides, it’s important that you encourage your supervisors and workers to provide feedback on how things were handled. This is vital to ensure the vulnerabilities experienced so you can look for ways to improve for next time.